Terms of Use

General

This is the terms of use statement of the company SyncSoft Technology Limited., hereafter referred to as FindLocate. FindLocate is the provider of the FindLocate site (https://www.findlocatephone.com/) which User can use. By using this site, User agrees with these Terms of Use.

This website (https://www.findlocatephone.com/) is operated by FindLocate. Throughout the website, the terms "we," "us," and "our" refer to FindLocate.

By using this website, you (the user) are provided with all information, tools, and services, subject to your acceptance of all terms, conditions, policies, and notices stated here. If the user does not agree to these terms of use, FindLocate will ask the user not to use this website any further. We recommend that anyone using the FindLocate website regularly review the terms in case of any changes.

If one or more provisions of these terms and conditions are or become invalid or unenforceable, the remaining provisions of these terms and conditions shall remain in full force and effect, and the invalid or unenforceable provision(s) shall be replaced by provisions that have the same intent as the original provision(s). Any ambiguity in these terms and conditions shall be construed and interpreted in accordance with the spirit of these terms and conditions.

By using this website, the user agrees that FindLocate may communicate about its services via messages (including electronic communications). This also includes online portals, if mentioned.

Privacy, Data Processing, and Security

FindLocate will handle the user's (personal) data with care. Personal data will only be processed when providing FindLocate services. FindLocate will not process personal data for any other purpose, nor will it retain such data when no longer necessary. More information can be found in FindLocate's privacy policy.

Use of FindLocate

We make every effort to ensure that the FindLocate website is available for the user. All services are provided on a best effort basis. After creating an account, the user can access FindLocate.

The user is always responsible for all data and information placed or allowed to be placed on their account and/or on the FindLocate website. If the user suspects that the data provided is incorrect or incomplete, the user will immediately notify FindLocate and provide correct information. The user must keep their data up-to-date and can adjust their data in their account accordingly.

FindLocate may impose further restrictions or conditions on certain parts or functionalities of the network that are accessed and used, including but not limited to creating an account, completing verification processes, and/or meeting specific quality or suitability standards.

Upon subscribing to our service, you must provide the mobile number of the person you wish to locate, known as the "Recipient." We will then send an SMS to the Recipient with your pre-composed message and a request for consent to geo-locate their device. The Recipient can accept or decline this request at their discretion.

You understand that we cannot guarantee the Recipient's acceptance of your tracking request, and a refusal does not hold us liable for compensation or refunds. The SMS recipient can be your own phone or your child's, provided they are underage according to your jurisdiction, or a phone for which you have explicit authorization to track.

Should the "Target Device Holder" become aware that their location is being tracked, they may request and receive, subject to a fee, limited information about the findlocatephone.com "Initiating User," such as IP address, email, browser details, device type, operating system, browser language, and device screen size. This policy ensures transparency and respects the rights of all parties involved.

Obligations in Using FindLocate

The user is always solely responsible for using FindLocate. The user must comply with the following provisions while using FindLocate and must avoid:

  1. Using manual or automated software, devices, or other processes to index or scrape the data used in FindLocate on the Internet;

  2. Engaging in illegal activities or activities that violate morality or public order;

  3. Copying (parts of) the FindLocate website;

  4. Damaging FindLocate in any other way.

If (possible) criminal offenses occur, FindLocate has the right to report these offenses and transfer the data provided by the user to the competent authorities, as well as take all actions required within the framework of the investigation. FindLocate has the right to refuse user access to FindLocate and/or terminate the use of the FindLocate website.

Except for the obligations imposed by law, the user is responsible for and assumes the risks of any losses caused by their inability or failure to act in accordance with the above provisions.

The user is responsible for the proper security of their (mobile) devices used to access the FindLocate website, as well as the security and confidentiality of their own login details.

To access and use the website, each user must create an account.

Unless otherwise stated, the account can be registered using an email address and password.

When registering an account, the user must provide accurate and complete information and update their account information at any time.

The user is responsible for their login details and should not provide them to any third party. If the user suspects that their login details are lost, stolen, or potentially used without authorization, the user should immediately contact FindLocate. The user is personally responsible for all activities carried out through their own account, unless the user can prove that they were not negligent. This includes, in any case, not reporting unauthorized use or loss of login data.

Access

FindLocate only provides access to the FindLocate website. FindLocate does not assume any responsibility or liability for the services provided by the network operators connected to the site.

All information and figures displayed on the FindLocate website may contain spelling or typographical errors.

Users should ensure to promptly provide FindLocate with all necessary data indicated by FindLocate or that users should reasonably understand as necessary for accessing and/or using the FindLocate network.

FindLocate is not liable for any damages caused by inaccurate and/or incomplete data provided by the user, unless FindLocate was aware of such inaccuracy or incompleteness.

Availability of FindLocate

FindLocate does not guarantee that the service will always meet the user's expectations. FindLocate strives to provide uninterrupted access to the FindLocate website to the extent possible, but FindLocate does not guarantee that the site will always be fully available. FindLocate reserves the right to suspend the use of the FindLocate network if it deems that there is a threat to the perfect operation of the FindLocate network. FindLocate also reserves the right to take all measures it deems necessary to ensure the effective operation of the FindLocate website.

Notice and Takedown

If there is any infringement on FindLocate or third-party rights and/or the user engages in illegal activities, FindLocate has the right to immediately close the affected part of the FindLocate network or to prohibit the user from accessing the site. FindLocate will immediately remove any infringing/harmful information. In any case, FindLocate shall not be liable for any damages caused by (temporary) service interruption and/or the deletion or transmission of data.

Payment

The right to use the FindLocate network depends on the user's regular payment of the fee for using FindLocate services. The user can obtain the content and applicable terms here before signing an agreement with FindLocate.

If the user fails to comply with the agreement or the obligations arising from these or any other conditions, FindLocate has the right to terminate the agreement and/or suspend or terminate the use of the FindLocate network.

Subscription and Refund

Unless you cancel your subscription, you authorize us to charge the corresponding weekly/monthly subscription fee through your payment method. You can cancel your subscription to FindLocate at any time and will have access to it until the end of your weekly/monthly billing period.

Here are two methods for unsubscription that you may refer to:

  • Log into your account, press the button of “My Subscriptions” and go to the “billing page”. Then you may manage your subscription.

  • Click “unsubscribe & refund” button located at the bottom of our website, follow the guidance, log into your account and enter register email to cancel it. After canceling successfully, you will receive a confirmation email.

To get more information about your subscription or refund issues, please feel free to contact us at support@findlocatephone.com anytime.

If your credit card used at the time of registration does not have enough funds for payment, the account will be canceled.

Limitation of Liability

From the moment the user first uses the FindLocate website, the user shall be liable for any losses incurred by FindLocate, except in cases of willful misconduct or gross negligence.

Force Majeure

If FindLocate is unable to fulfill its obligations due to force majeure, it shall not be held responsible. If FindLocate is unable to fulfill its obligations for reasons not attributable to its own fault, it shall have no obligation to fulfill such obligations. The account is not transferable according to law, legal act, or generally accepted practices.

In any event, force majeure shall be understood to mean, but not limited to, the relevant definitions in law and case law, (i) failure of the developer to perform its obligations properly, (ii) defects in equipment, software or materials from third parties, (iii) government measures, (iv) power failures, (v) failures of internet, data networks and telecommunications facilities (such as due to cybercrime and hacking attacks), (vi) natural disasters, (vii) wars and terrorist attacks, and (viii) other situations which FindLocate deems to be beyond its control and temporarily or permanently prevent it from performing its obligations, FindLocate is exempted from fulfilling its obligations.

If circumstances arise (further) preventing FindLocate from fulfilling its commitments, FindLocate is entitled to invoke force majeure.

Agreements with Third Parties

FindLocate only provides a FindLocate website for user use, which does not affect arrangements and agreements between users and third parties. Users are responsible for providing correct and complete information to third parties. Any consequences arising from its inaccuracy and/or incompleteness shall be borne by the user and at their own risk.

Intellectual Property

Users are explicitly prohibited from infringing on FindLocate's intellectual property and good reputation. All intellectual property and copyright related to FindLocate website, including graphic designs, creative works, etc. are exclusively owned by FindLocate and not explicitly transferred to users.

Users have non-exclusive rights to personal and private use of FindLocate network.

FindLocate network program is always FindLocate's property. The software can only operate in conjunction with the agreements already signed by users and for the purpose of network services. Users are prohibited from modifying or deleting any instructions related to FindLocate's intellectual property or any legal requirements of (trademark) logos or instructions that are unreadable on the FindLocate website.

Complaints

If a user is dissatisfied with the services provided through FindLocate website, the user has an obligation to report such complaints as soon as possible but no later than 14 days after the relevant reason for the complaint arises, and FindLocate will respond as soon as possible.

Users must fully substantiate and/or explain the complaint so that FindLocate can handle the complaint and declare it reasonable.

Costs and risks arising from malfunctions and/or problems caused by improper use are borne by the user.

Changes to These Terms and Conditions

You may always view the latest version of the terms of use on this page: https://www.findlocatephone.com/terms-of-use.

We reserve the right to update, modify, or replace any part of these terms of use at any time at our sole discretion by posting updates and changes on our website. You are responsible for regularly reviewing our website for changes. Your continued use or access to our website or services after any such changes to these terms of use are posted constitutes your acceptance of such changes.

Contact Us

For questions regarding the terms of use, please send an email to support@findlocatephone.com.